Many professionals aspire to attain management level roles. In order to perform at a high level, it requires commitment, dedication, and the skill to build a cohesive team. No matter how you prepare to assume this position, there are inevitably some surprises that await you. Simply put, you don’t really know what it’s like to manage other employees until you do it.
Being an effective manager requires great effort, to not only achieve the goals of the organization, but also to build the relationships necessary to oversee a high functioning team. With that said, there are a few things to keep in mind when meeting the challenges of the position.
You’ll Be in the Spotlight
Your actions, and the way you conduct yourself in the workplace is always noticed by the other employees. You’ll be their example—so make sure you are modeling the behavior you expect from your team.
To that end, candor and communication are key. For example, if you need to leave work early or take a day off, you should explain to your team the reasons why you need to do so. So to, when one of your team members needs time off, they should feel comfortable approaching you and being forthright about their personal circumstances. If you leave this unexplained, the other employees may think you’re just leaving early for no reason, and they may believe that you lack the commitment the position holds.
It’s Easy to Misappropriate Your Time
When you are supervising employees with different skill levels, it is easy to misappropriate your time and not allocate your resources effectively. Just because an employee is productive and a high performer, it doesn’t mean that they don’t need guidance and feedback from a supervisor. Be mindful of spending too many resources on employees not meeting expectations, and who may not be right for the position.
It is common for managers to spend too much time with underperforming employees, at the expense of the other team members. One thing you should do early on is assess why these employees are falling behind. If it’s a lack of training, that’s something you can address proactively. If it’s that the team member is in the wrong role, that may also be an adjustment you can make. And if it’s a matter of cultural fit, you can decide whether coaching or termination is appropriate.
The bottom line is, managers need to appropriate their time effectively.
You’ll Be the Go-Between
Most of the time, the manager ends up becoming a liaison of sorts between employees and the corporate leadership team. It is of utmost importance that the manager fully understands the concerns of the employees, so they can be properly communicated and addressed.
There are potential challenges of being a liaison, as managers can often misconstrue the concerns of their team, and can in some cases, create conflict and confusion. It can also be a challenge to translate the company’s vision and goals, if they are not clear.
At the same time, your team will look to you for direction and answers regarding company policies and procedures, so it is helpful to be well versed, or know who to turn to in order to find the answers to questions asked.
As you prepare to become manager, make sure you are comfortable being a go-between.
Learn More About the Manager’s Role
As you seek to become a team leader, an executive coach can help you clarify expectations and develop the appropriate skills. We invite you to learn more about this process. Reach out to Loeb Leadership Development Group today!