In a perfect workplace, every team member is equally committed to collaborating, achieving shared goals, and moving the company forward. But how many firms attain that level of excellence? Does the perfect workplace exist?
In many work environments, there are individuals who don’t pull their weight, lack knowledge of processes and/or procedures, or who are just not as industrious as the rest of the team. This can cause tension, especially among those who are dedicated and feel like they are going above and beyond. The question is, how can you positively engage with those coworkers who aren’t pulling their weight, and encourage them to be more productive?
What Not to Do
Before we get to our recommendations, let’s focus on the things you shouldn’t do.
First, don’t vent your frustrations to other coworkers. While it’s only natural to want to express how you feel to someone who understands your predicament, venting to colleagues is simply not productive. It may lead to further anger or frustration, may create a divide amongst your team, and may peg you as the office gossiper.
Second, don’t go directly to your boss without trying to work the matter out with your co-worker or team. Most bosses prefer that you are part of the solution, and try to work things out on your own whenever possible. Skipping this step, and jumping straight to “tattling,” can be counterproductive, as it may make you seem unable to work through a difficult matter.
Third, don’t feel like you always have to pick up the slack. Doing someone else’s job for them doesn’t help your co-worker, may foster further anger and resentment, and may alienate you from your colleagues. Assuming additional responsibilities may negatively impact your ability to do your job.
Positive Ways to Help Your Coworker
When a coworker isn’t pulling their weight, there may be a good reason. Addressing this head on, and in a positive manner, can be the most effective way to understand your coworkers perspective.
First, gently mention to your co-worker that they seem distracted. Being a “friend” can create a bond with your coworker, and can provide the opportunity for healthy conversation.
Second, ask if there is any assistance they need with processes or procedures. It could be that their training was not as robust, and that their unfamiliarity of the firm’s resources are holding them back. Sometimes “jumpstarting” your coworker’s productivity can have a positive impact on performance and acknowledgement that they weren’t reaching their potential.
Third, be forthright with your coworker. Share you goals and ask what theirs are. Perhaps the lack of productivity stems from gaps or blind spots that they need to be coached through.
When engaging your coworker, it’s best to keep track of all your interactions. Make a note of any offers to help them, but also how they reacted. If their lack of engagement or production persists, there may come a time when you do need to refer the matter to your manager, or to HR. Maintaining thorough documentation can provide a baseline of fact as you seek a possible solution.
The truth is that it’s always frustrating to have a coworker who doesn’t put in their fair share—and yet it’s vital to address the matter without losing your cool. Hopefully, these simple, pragmatic steps can provide you a positive way to handle the issue.
To learn more about how to work well even with challenging colleagues, reach out to us at Loeb Leadership Development.